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In-Park Quests Discussion about official In-Park Quests - Closed Till Quests are added back to Parks!

Old Turned in 3 quests and didn't get the TV.

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  #1  
Old 05-07-2007, 05:07 AM
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Turned in 3 quests and didn't get the TV.

I was just wondering if this has happened to anyone else. I turned in the HSM quest, Animation quest and the new Tomorrowland quest today at DLR and didn't receive the TV. The CM told me that the computer didn't say I got it so he couldn't give it to me. He said sometimes you need 4 quests and sometimes 3. Any advice?
  #2  
Old 05-07-2007, 05:09 AM
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If you used a Annual Pass, just go do the POTC Quest and it should show up as your fourth quest and give you the card. If you used a ticket, see if you can go back and bring that ticket with you and have them scan that with the POTC quest.
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Old 05-07-2007, 05:18 AM
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Can this be done on a different day though?
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Old 05-07-2007, 05:30 AM
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We had the same thing happen to us at Disneyland on Saturday. He said the computer wouldn't let him give us the TV even though we turned in 4 quests. -sigh-
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Old 05-07-2007, 05:37 AM
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Wow, even 4 quests didn't work. That is so frustrating. His comment to me was something along the lines of the guy in charge of VMK can't get it to work and they, meaning the CM's, have to listen to everyone complain. What I don't understand is why they have to listen to the computer. If the rules are you get the card when you turn in 3 quests, they should just be able to hand them out.
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Old 05-07-2007, 07:59 AM
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See.low, did you complain to any supervisor at VMK central? If you turn in 4 quests (HSM, animation, new tomorrowland and new pirate - correct?) you should have gotten the tv card since that is the only 4 quests we can turn in.

Did you get free fastpasses for 2 rides as free gift still??

Just wondering...i feel yours and surfergirlkelly's frustration!! my friends ran into same problem doing 3 quests...no fastpasses!
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Old 05-07-2007, 09:13 AM
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this happened to me today and apparently its not ringing up for some people but we went back later and explained what happened and they gave us the cards
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Old 05-07-2007, 01:42 PM
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For some reason the previous quests we had completed were not showing up. We did one two weeks ago and it wasn't there!! And they kept telling us it was four and not three quests to get the rewards card. We had to do the quests all over again in order to get the TV. And now itis only 60 days in between and not 90 to do quests again!
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Old 05-07-2007, 02:11 PM
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I tried this yesterday as well. I turned in the 4 quests, and they handed me those cards. I asked about the TV, and they said I had to turn in 3 quests to get it. I looked straight at them, and said "Isn't 4 at least 3?" The Cast Member looked puzzled for a bit, then handed me the TV. ;-)

Just demand it. Whether the computer says you get it or not, you get it!
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Old 05-07-2007, 02:22 PM
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I had 6 people in my party yesterday. 4 had APs and 2 had regular admission tickets. We did only tomorrowland and HSM quest. The guy said he would only give the APs the TVs. Didn't ask why...
  #11  
Old 05-07-2007, 02:27 PM
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It is a shame that the staff would depend on a computer to tell them what to do. I would hope that if your job is to provide VMK prizes you should be fully aware of the rules in how to give them and not depend on techology.

Sorry my two cents.
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Old 05-07-2007, 04:57 PM
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VMK customer service is getting even worse.
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Old 05-07-2007, 05:37 PM
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wow i agree with all of you if you did the 3 quests then you should get the prize for it not because some computer said you didn't
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Old 05-07-2007, 09:10 PM
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We were told that the computer wouldn't even show us what or how many quests we had done with our AP pass.
Frustrating!!!
  #15  
Old 05-08-2007, 01:28 PM
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Interesting!
May have to test that theory next month!!

 


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