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Old something is wrong with the rewards program

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  #1  
Old 01-04-2008, 12:06 AM
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something is wrong with the rewards program

i have recently bought two disney DVDs and neither one had a rewards paphlet i have used the contact us button on the site . I don't know what to do, what should I do?

bellow is my letter that I wrote to them:
Quote:
Hello, my name is (sensored for my protection) and I have bought many Disney movies in the past and entering the reward code that came with them, but recently I have encountered a problem. I bought both High School Musical 2, and Meet the Robinsons new on DVD at my local Costco Wholesale. When I opened the DVD cases both had their rewards pamphlet missing. I don't know if I'm the only person with this problem, but I doubt it. My main reason for typing this is to question if I can still get the codes some how without having to buy another copy of both DVDs. Thank you for taking the time to read this and I hope to hear back with a reasonable answer soon.
  #2  
Old 01-04-2008, 12:07 AM
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Did it say on the cover of the DVD if it had disney rewards stuff or something like that?
  #3  
Old 01-04-2008, 12:09 AM
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yeah both did
  #4  
Old 01-04-2008, 12:09 AM
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Did you check the back of the DVD AND the front? they should have a sticker that says they have them.
  #5  
Old 01-04-2008, 12:12 AM
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on both DVDs there is a thing above the proof of purchase that says
Quote:
disney movie rewards.com find your magic code collect points get cool stuff
  #6  
Old 01-05-2008, 03:54 AM
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bumpity
eh so i sent the contact us letter and they havn't responded (I sent it yesterday) does anyone think they will respond?
  #7  
Old 01-05-2008, 03:57 AM
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This happened to me once. I contacted Disney, and they asked me to fax them my receipt as proof of purchase, and then they sent me a code.
 

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