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If you have any applications that are connected to the internet even if closed then they would interfere. I have weather desktop and certain scanners that are constantly connected the internet and have to close them when installing. If that doesnt work, then completely uninstall itunes and reinstall from the site. Depending on the location of your music, it shouldnt delete it. Another problem may be with the file's state of being between its home source and your computer. I would suggest rebooting your computer also to close everything and let it all restart after rebooting. Good luck, if you have any questions let me know.
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Yoho Yoho A Pirate's Life For Me...
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