Qui-gon
04-19-2007, 04:13 PM
I've posted this problem before and it's not fixed yet but I want to see if someone can help me out... I've been having this problem for a long time now and here's what happens:
I'll be surfing the Internet or even playing VMK and all of a sudden the screen will go black - that's it. There's absolutely nothing you can do but re-start the whole computer. You can't press CTRL+ALT+Delete, it won't work. Okay, so ten minutes later you're back on again but after another thirty minutes or so, it'll do it again! You see, it comes in spurts, the computer will be fine for months but then all of a sudden it'll come and will be like that for days. Anyway, one time it got down to the point where you couldn't even be on for five minutes without it going blank. It's really odd and frustrating. If you have the sound on, you'll hear it keep going for a few seconds then just stop. Oh, another thing. I have a flat screen and there's this little off button and when it's on, it's green and when it's on Stand By or something, it's orange. There's some buttons below the screen and when you press them (when it's messed up) the screen will say "In Power Save Mode. Press any key or move mouse." So I do that and nothing happens.
I don't think it's a virus or anything because I've run Ad-Aware and my virus scan.
I've tried calling Dell but they didn't help. I reported it to Microsoft with that error report thing and it says it's my Video Driver and that Dell currently doesn't have a solution for it (thanks a lot). It links me to Microsoft updates (there are none that will help) and Dell updates. Now, after I enter all my computer info there is a long list of things I can download. But I don't know which one will help. And it's coming on again, it started yesterday and is continuing today.
Have any ideas?
~Q/S
I'll be surfing the Internet or even playing VMK and all of a sudden the screen will go black - that's it. There's absolutely nothing you can do but re-start the whole computer. You can't press CTRL+ALT+Delete, it won't work. Okay, so ten minutes later you're back on again but after another thirty minutes or so, it'll do it again! You see, it comes in spurts, the computer will be fine for months but then all of a sudden it'll come and will be like that for days. Anyway, one time it got down to the point where you couldn't even be on for five minutes without it going blank. It's really odd and frustrating. If you have the sound on, you'll hear it keep going for a few seconds then just stop. Oh, another thing. I have a flat screen and there's this little off button and when it's on, it's green and when it's on Stand By or something, it's orange. There's some buttons below the screen and when you press them (when it's messed up) the screen will say "In Power Save Mode. Press any key or move mouse." So I do that and nothing happens.
I don't think it's a virus or anything because I've run Ad-Aware and my virus scan.
I've tried calling Dell but they didn't help. I reported it to Microsoft with that error report thing and it says it's my Video Driver and that Dell currently doesn't have a solution for it (thanks a lot). It links me to Microsoft updates (there are none that will help) and Dell updates. Now, after I enter all my computer info there is a long list of things I can download. But I don't know which one will help. And it's coming on again, it started yesterday and is continuing today.
Have any ideas?
~Q/S