Hey everyone, I think the day has come where I have finally been hacked! I know, right? Anyway, here's the scoop:

1. I cannot log in to the Disney site or VMK cause the passwords keep coming up wrong
2. I had inferno on that account
2 1/2- This is a problem
2 3/4- He changed my birthday too
3. I dont know how I could've gotten hacked
5. I can't get my pass emailed to me cause they changed my last name too
4. This is a problem

Oh..did I mention this is a problem?

1. wow
2. contact vmk immediatly
3. when you get your stuff back make new account with different everything and transfer.
4. good luck :D

Contact VMK, but use the 'parents' option :D Good luck jord!

Thats terrible. Like everyone else said, contact VMK immediatly. Just so that everything is fresh in your brain. ;)

Greetings!

I have not been able to log into VMK for a week now with my main account. I have contacted VMK under the Contact Us every day since then and have not had any response from them. Although I was contacting them under player not guardian. So, I will try the guardian choice today. I am really upset about it. I know it is not computer related because I can log into my second account perfectly. I was looking forward to the new things coming out and had been working very hard at earning credits so I could buy the new items, and of course, everything I own is on that account.

What happens with the main account log in is when I try to log in , the screen just reverts back to the log in screen, as if the password is wrong. Please if you find out anything new regarding this please let me know. Thx.

Depressed with no VMK :mad8:

Update:

Greetings!

Cancel my last entry!

I am back and can now log into VMK. I have a new password and was able to go into my account and fix the registration information. One thing that did help I think was going through the Disney Online Registration and I communicated the problem through my log on email account, which helped to verify that I was indeed the person I was claiming to be.

I am so HAPPY to be back in VMK Land!

Thank you VMK and Disney for listening to me and responding to the problem in a timely manner.

Greetings!

I have not been able to log into VMK for a week now with my main account. I have contacted VMK under the Contact Us every day since then and have not had any response from them. Although I was contacting them under player not guardian. So, I will try the guardian choice today. I am really upset about it. I know it is not computer related because I can log into my second account perfectly. I was looking forward to the new things coming out and had been working very hard at earning credits so I could buy the new items, and of course, everything I own is on that account.

What happens with the main account log in is when I try to log in , the screen just reverts back to the log in screen, as if the password is wrong. Please if you find out anything new regarding this please let me know. Thx.

Depressed with no VMK :mad8:

Update:

Greetings!

Cancel my last entry!

I am back and can now log into VMK. I have a new password and was able to go into my account and fix the registration information. One thing that did help I think was going through the Disney Online Registration and I communicated the problem through my log on email account, which helped to verify that I was indeed the person I was claiming to be.

I am so HAPPY to be back in VMK Land!

Thank you VMK and Disney for listening to me and responding to the problem in a timely manner.

That's exactly what's happening to me. Can you pm me the steps you took in doing it??

i hope this problem gets fixed CL_Jord

No problem, sent you the info. and hope it helps. It actually took me a full 6 days to get the issue resolved. Good Luck!

Hey everyone, I think the day has come where I have finally been hacked! I know, right? Anyway, here's the scoop:

1. I cannot log in to the Disney site or VMK cause the passwords keep coming up wrong
2. I had inferno on that account
2 1/2- This is a problem
2 3/4- He changed my birthday too
3. I dont know how I could've gotten hacked
5. I can't get my pass emailed to me cause they changed my last name too
4. This is a problem

Oh..did I mention this is a problem?

Can you contact anyone who was on your friends list? They can see if anyone has logged in under your name lately

did u find out who hacked u yet or no?

Hey everyone, I think the day has come where I have finally been hacked! I know, right? Anyway, here's the scoop:

1. I cannot log in to the Disney site or VMK cause the passwords keep coming up wrong
2. I had inferno on that account
2 1/2- This is a problem
2 3/4- He changed my birthday too
3. I dont know how I could've gotten hacked
5. I can't get my pass emailed to me cause they changed my last name too
4. This is a problem

Oh..did I mention this is a problem?


Get QA_SuzyQT to help ya she is on the forum she will help she helped me anyway.