I just thought of this... because my old account on VMK was attacked by the what I call the "New player bug". This has happened to me once, but when your like playing for a long time and stuff, never quit, no breaks, you log out, then you log back on after a night and you find your charactor going through the new charactor steps, picking a name for your charactor and its name. When you finally reach the VMK Esplanade your "newest old charactor" is born, and the account you had your stuff on is gone, and your a new charactor, new friends and a new VMK life, no way to get your stuff back.

I wondered what happened to my account, then I remembered why I made a new account and had to start over!

I think of this as a server problem... Because it might have switched servers or something and the server with the real account with all the stuff on it is gone...
Sort of confusing, but I completely experienced this and know its a bug!
~I felt the need to post this because one of the staff members might see this and explain it to them alas.

~Also, I used contact us like, what? 10 times? And they didn't even know what I was talking about. I used the time and place and the stuff I remembered was gone... Stitch hat :(. I even have the space mountain teleporter that is supposed to be link to that account-now it leads nowhere. I will never forget that VMK moment, therefore the last room I visited on it was the Pirates Treasure Room.

...this could also just be an example of the six-month account delete proccess?

This has happened to me once, but when your like playing for a long time and stuff, never quit, no breaks, you log out, then you log back on after a night and you find your charactor going through the new charactor steps, picking a name for your charactor and its name.
If you read that part.

b u m p



to short

hmmmmmm thats wierd

Definently.

Weird. Maybe you had another account, and they mistakenly deleted that one instread of a mule..

Wow. That really stinks. My heart goes out to you for that, I've never owned a stitch hat, and having it whisked away...wow.

It's too bad Contact Us is a black hole that occasionally spits out copy-paste answers. I'm sure that if you contact a staff in-game they might be able to help. 'Tis a problem quite hard to understand though, hope that you will get your stuff back.

Maybe it's just a unique problem with your computer.

i'm so sorry :( the same thing happened to me! Exept i think the reason was because i logged into another part of disney with my vmk account, idk why but it told me to change my username from the email address to something else, unknowing that it would ruin my account i changed it and when i got on to vmk my account was gone... I didn't have a stitch hat but i sure miss my bird hat! I used contact us like 3 times, every time they replied with something like "We cannot change passwords or birthdays through vmk" which had nothing to do with what i asked!

it works fine when I have 2 accounts..and you lost stitch hat wow sorry! if i were u i'd cry all day because i love vmk :D

Its just virtual....

Its just virtual....

I say this too, but when you love the game and you have your stuff whisked away..its STINKS!
Plus he/she (im sorry!) lost their friends too!
Stuff is no big deal, but he/she lost the friends!

I know what you mean both my mom and my sisters account have well *poofed* they tried to log in but it wouldn't let them log in then when they managed to it said that their accounts have been deleted due to not loging in for a long time ---> (was not even close to being 6 months or whatever) so everything they had is gone now. I'm trying to get a answer for them but haven't found one or gotten a reply as to what happend :xP

Whoah...
that's brutal...

sorry :(

Contact QA_SuzyQT on here she got me my whole account back after some stole everything and cancelled the account..

Oooooh that stinks....